Frequently Asked Questions
Everything you need to know about your new favorite gear.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to follow your gear's journey.
What is your return policy?
We offer a 30-day window for returns on all unused items in their original packaging. Please contact our support team to initiate a return label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I care for my Recess sports equipment?
To ensure longevity, wipe down your gear with a damp cloth after use and store in a cool, dry place away from direct sunlight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
Is there a warranty on your products?
Yes, all Recess products come with a one-year limited warranty against manufacturing defects to ensure you can play with confidence.